Non-Emergency Medical Transportation (NEMT)

At Byrams Homecare, we understand that access to reliable and compassionate transportation is essential for maintaining independence and health.

Our Non-Emergency Medical Transportation (NEMT) services are designed to provide seamless, safe, and personalized transportation for individuals with mobility challenges or those requiring assistance to attend medical appointments, therapy sessions, or community activities.

Why Choose Byrams NEMT?

  • Compassionate Care: True to our mission of improving lives through clinical excellence and compassionate service, our transportation team ensures each passenger receives the dignity and respect they deserve.

  • Accessibility Focused: Our vehicles are equipped to accommodate wheelchairs and other assistive devices, making transportation inclusive for all.

  • Door-through-Door Service: Beyond standard door-to-door transport, our team offers hands-on assistance from pick-up to drop-off, ensuring your journey is as smooth and worry-free as possible.

  • Personalized Service: We prioritize your unique needs, offering tailored transportation solutions that align with your schedule and preferences.

  • Dedicated Drivers: Our trained and courteous drivers go beyond the ride, providing hands-on assistance to ensure your safety and comfort throughout the journey.

  • Comfort & Accessibility: Our fleet of vehicles is designed to accommodate individuals using wheelchairs, walkers, or other mobility aids, ensuring an inclusive experience for all.

Services We Provide:

  • Non-medical trips, including pharmacy visits, grocery shopping, and social outings.

  • Support for individuals needing assistance with hospital admissions or discharges.

  • Transportation for errands such as grocery shopping, pharmacy visits, or personal appointments.

  • Support for attending social engagements, church functions, or community activities.

  • Hands-on assistance for individuals needing help navigating stairs, mobility devices, or other challenges.

Service Areas:

We proudly serve Charlotte, NC, and surrounding areas, including Albemarle, Concord, Gastonia, Mooresville, and more. Extended trips beyond Mecklenburg County are available with prior arrangements.

Frequently Asked Questions (FAQ):

  • NMT provides transportation for individuals who need assistance traveling to non-emergency destinations such as grocery stores, social events, or community activities. Our focus is on helping individuals maintain their independence and stay connected to their communities.

  • Our services are designed for seniors, individuals with disabilities, and anyone requiring transportation assistance for non-medical purposes.

  • You can book a ride by calling us at 704-919-0634 or filling out the online booking form on our website. Please provide your ride details, including pickup and drop-off locations and any special assistance needs.

  • We recommend booking your ride at least 48 hours in advance to ensure availability. For extended trips outside the local area, advanced notice is required.

  • We primarily serve Charlotte, NC, and surrounding areas within 100 mile radius. For trips beyond this region, please contact us to confirm availability.

  • Yes, our fleet includes vehicles equipped with wheelchair ramps, restraints, and other features to ensure safe and comfortable transportation for individuals with mobility challenges.

  • Absolutely! We welcome 1 caregiver or family member to accompany clients for added support during their journey.

  • If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid cancellation fees and ensure others can book services.

  • Yes, our drivers provide door-to-door service, assisting passengers with entering and exiting the vehicle and carrying mobility aids as needed.

  • Yes, we can accommodate group transportation needs, such as trips to community events, family gatherings, or recreational outings. Contact us for more details and scheduling options.